Help & support
Frequently asked questions
Quick answers about ordering, personalisation, shipping, payments, and corporate gifting at Tannu’s Designs.
Need clarity?
Everything you might be wondering
If you don’t see your question here, message us on WhatsApp or email—we’ll help you quickly.
More FAQs
A few extra details to help you shop with confidence.
Do you share prices on the website?
Yes—our products have fixed prices displayed on the site.
Can I change or cancel my order after placing it?
If you need a change, contact us as soon as possible. Once an order is processed or a personalised item is started, changes may not be possible.
What if an item is out of stock?
Some pieces are limited or made in small batches. If something you love is unavailable, message us—we’ll suggest close alternatives or let you know if it’s coming back.
Do you accept returns or exchanges?
If there’s an issue with your order (damage, wrong item, or a defect), reach out promptly with photos and we’ll help. For personalised items, returns/exchanges may be limited—please confirm details before finalising.
How do I request a custom hamper or festive combo?
Tell us your budget, occasion, theme/colours, and delivery city. We’ll propose options and share a final quote before we start.
How do I contact you quickly?
WhatsApp and email are best: tannusdesigns@gmail.com | +91 80889 92864.